Category Archives: salesforce

adm211concepts

Formulas 100 Sample Formulas http://crmsuccess.blogs.com/files2/100_sample_formulas_v6.pdf Forecasting¬† Amount is the total amount of revenue that the Opportunity is worth. ¬†Expected Revenue is a formula (Amount * Probability) Within a single Opportunity the Expected Revune field is of little use, it is … Continue reading

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What are the courses offered by Salesforce?

Salesforce offers following 8 courses:- ADM 201- Salesforce Administration for New Admins ADM 211- Salesforce Administration for Experienced Admins CON 201- Salesforce Implementation Essentials for Consultants DEV 531- Introduction to Object Oriented Programming using Apex DEV 401- Building Applications with … Continue reading

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Understanding CRM Terminology

Campaign- A Campaign is a marketing effort to increase sales through a set of marketing activities. The goal of this effort is often to generate new leads and help convert them to new sales. A campaign can have other goals, … Continue reading

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Amit Malik – Salesforce Authorized Instructor, Microsoft Certified Trainer

ADM 201, ADM 301, CON 201, DEV 401, DEV 501, DEV 502

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